Everything we do — and don't do — with your personal data is laid out here in plain language. Nonk believes data protection is a fundamental right.
The standards Nonk upholds to protect your data — explained in plain terms.
Nonk never sells your personal data to advertisers or third parties. This is our most fundamental commitment.
All your data and transactions are secured with the same level of SSL encryption used by banks. No one can intercept them in transit.
Nonk only collects information that is genuinely necessary to provide its services. No unnecessary data is ever requested.
You have the right to request access to, correction of, or deletion of your personal data. Nonk will honour such requests.
The Privacy Policy is written in plain, accessible language — no complex legal jargon. You can easily understand exactly what happens with your data.
Nonk follows international data protection standards and applies global best practices to the management of your information.
Good to know: By using the Nonk platform (nonk.best), you agree to this Privacy Policy. This policy was last updated in July 2026.
Nonk collects certain information in order to provide you with its services. This data comes from three sources — what you provide directly, what is collected automatically as you use the platform, and what is required for identity verification.
Please Note: Nonk only collects the information it needs. We have no interest in accessing your phone's contact list, camera, or any other sensitive data.
Nonk uses the information it collects for the following purposes. Each use has a clear reason behind it:
| Purpose of use | What Information We Need | Reason |
|---|---|---|
| Account Management | Name, Email & Mobile Number | Login & Service Delivery |
| Payment Processing | Payment account number | Deposits & Withdrawals |
| Identity Verification (KYC) | National ID, Date of Birth | Verifying age and identity |
| Fraud Prevention | IP address, device information, and transaction logs | Account Security |
| Service Improvement | Usage patterns (anonymised) | App & experience improvement |
| Customer Support | Contact details & account history | Troubleshooting |
Nonk only sends marketing communications — such as promotional SMS or emails — to users who have given their consent at registration or afterwards. You can unsubscribe at any time.
Nonk protects your data with multiple layers of security. Bypassing one layer doesn't mean it's over — there's always another.
Keeping your account secure is a shared responsibility. Use a strong password, keep 2FA enabled, and end any sessions on unfamiliar devices after logging in.
Nonk uses cookies to make the platform easier to use and more personalised. Cookies are small files stored in your browser. Below is an overview of the types of cookies Nonk uses:
You can disable non-essential cookies through your browser settings, though some features may become limited as a result.
You have certain rights regarding your personal data, and Nonk respects those rights. To exercise any of these rights, please contact our support team.
You can request to know what information Nonk holds about you. You will be informed within 30 days of your request.
If any of your information is incorrect, you can request a correction. Contact support and it will be updated promptly.
If you close your account, you may request that your data be deleted. Please note that certain information may need to be retained to meet legal obligations.
You may opt out of marketing communications or non-essential data use. Nonk will honour your request.
You may request a copy of your data. Nonk will provide it in a readable format.
You can also request that processing of your data be temporarily restricted rather than deleted.
Nonk does not retain data beyond what is necessary. Different types of information have different retention periods:
Note: Once the retention period expires, data is securely deleted or anonymised so that you cannot be identified in any future research or analysis.
For any privacy-related questions, rights requests, or complaints, please reach out to Nonk's data protection team.
Nonk will provide an initial response within 3 business days of receiving your email request. Complex requests may take up to 30 days.
If this Privacy Policy is updated, you will be notified in advance via your registered email or an in-app notification.
Every time we use an online service, we share some amount of personal data. From banking to shopping, gaming to social media — our information is everywhere. Yet most people have no idea what those services actually do with it. Nonk wants you to know — which is why this policy is written in plain, straightforward language.
When you register on Nonk, the name, mobile number, or national ID number you provide is used solely to verify your identity and process payments. This information is never shared with advertising companies or any third parties. That is a core principle of Nonk — one that will not change.
Many users wonder — can the app see other things on my phone? Nonk's app only requests the permissions it actually needs to function: internet access, notifications, and camera access where required (for KYC document scanning) — nothing more. Nonk does not access your contacts, messages, or data from other apps.
Cookies can be confusing, but most of the cookies Nonk uses are simply there to keep the platform running — like remembering your login session. The analytics cookies we use are fully anonymised, containing no personal identifiers, only aggregated numbers. This helps Nonk understand which pages are most visited and where improvements can be made.
You have the right to control your own data. If you ever feel that Nonk is not keeping your information secure or is using it inappropriately, reach out directly at support@nonk.best. Every complaint is taken seriously, and Nonk commits to responding within 3 business days.
Nonk's privacy policy is transparent and works in your favour. Millions of Bangladeshis trust Nonk with their data — and that trust is well placed.
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